Send the file to with ‘Ticket 211724’ in the subject line so we can match everything up. Lenovo ThinkPad Ultra Docking Station.Discussion Cheapest TB3 eGPU enclosure Im planning on getting a 2019 base model Macbook Pro 13 with 16gb of ram.From the application menu bar, click on File -> Save… to save the information to a file. A System Information window will appear.
From the window that appears, click on the ‘System Report’ button. Choose the Apple Menu -> About This Mac. If you would while everything is still connected to your system (even though one monitor is not working), please follow these steps: USB C Docking Station, MacBook HDMI Adapter 13-in-1 UPGROW Type-C Hub with 4K HDMI,VGA,USB 3.0&2.0, USB C/F, PD Charger, SD/TF, RJ45, Aux, USB C Ethernet Adapter Splitter for Most Type C Laptops 71.74 (316) Product Description I/O Port Specification 1. Moving forward, based on your description of the behavior our next step is to get some additional information. Plugable makes a USB-C to HDMI adapter ( ) and USB-C to HDMI cable ( …) that have been tested with our dock. Not saying that it is a contributing factor here, but I just wanted to make mention. One quick note, we have not tested the USB-C video adapter you mention so we cannot guarantee its performance. Thank you as well for the detail you provided and the troubleshooting you have already performed that is most helpful. Thanks for posting, and I would be happy to help with your new docking station! So clearly the dock supports both adapters just fine, but something is stopping them from working at the same time. If I unplug the second monitor from the dock with the USB C adapter and plug it straight into the MacBook, both will work fine. If I unplug the second monitor from the dock, the first one will work. Does the UD-CAM by definition work with 2017 or newer Macbooks, Macbook Pros, or Macbook Air for charging Since we have had issues on more then one unit and more than one CPU. MIsc units with misc end users have issue with intermittent charging. If I unplug the first monitor from the dock, the second one will work. Macbook pro 2017 13' USB Docking Stations. If I leave both monitors plugged into the dock, only the first will work. Product page states: “Mid 2017 iMac and Dell Thunderbolt 3 systems can support an additional USB-C Alt Mode video adapter (sold separately) to provide a second display”. The other is dock -> USB C to HDMI adapter -> monitor. One display is going from the dock -> DP to HDMI adapter -> monitor. Everything is working except I have 2 HDMI Displays and it’s only working with 1 at a time. Product Details Next-generation Wi-Fi 6 for faster connectivity Two Thunderbolt / USB 4 ports for charging and accessories FaceTime HD camera with advanced.
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